ACCESSIBILITY
Our commitment to inclusivity
At Novotel St Kilda, we are committed to creating a welcoming, inclusive and comfortable experience for every guest. We understand that accessibility is an important part of hospitality, and we have carefully considered the needs of all guests to ensure our hotel spaces, facilities and services provide ease of access for everyone.
From thoughtfully designed accommodation and accessible public areas to personalised service and inclusive event facilities, we strive to ensure every guest feels valued, respected and supported throughout their stay.
We are proud to provide an environment where guests of all abilities can relax, connect and enjoy everything Novotel St Kilda has to offer.
Our Initiatives
- Novotel St Kilda offers accessible guest rooms featuring thoughtful layouts, accessible bathrooms and furnishings designed to provide ease of movement and comfort.
- Accessible parking options are available, providing convenient access to the hotel entrance and lobby areas.
- All public areas throughout the hotel, including Urban Kitchen & Bar, feature step-free access and accessible facilities.
- Assistance animals are welcome throughout the duration of a guest’s stay.
- Lift controls feature tactile surfaces and illuminated indicators to assist guests with navigation between floors.
- Our meeting and event spaces are designed with accessibility in mind, featuring lift access, wide doorways and step-free entry to function rooms.
- Portable accessibility solutions are available upon request to assist guests accessing event spaces where required.
- Hearing assistance options are available for meetings, conferences and events.
- Accessible bathrooms are available within our event spaces for ease of access.
At Novotel St Kilda, we are continually reviewing and improving our accessibility practices to ensure every guest enjoys a seamless, comfortable and memorable experience.
We look forward to welcoming you and creating a stay that is inclusive, effortless and enjoyable for all.
